FORT MILL, S.C. Dynapac North America has appointed Keith Young as Director of Aftermarket. In this role, Young will lead the company's aftermarket strategy and operations across the United States and Canada, with responsibility for parts, service, technical support, warranty programs, and customer support initiatives.
Young's extensive background in both the dealer and rental equipment channels provides him with a deep understanding of the operational realities, customer expectations, and competitive pressures facing Dynapac's partners. Having worked closely with dealers, rental organizations, and end users throughout his career, he brings valuable firsthand insight to the role as Dynapac continues its mission of delivering best-in-class aftermarket support and helping its partners succeed throughout the equipment ownership lifecycle.
As contractors continue to prioritize operational readiness, productivity, and total cost of ownership, Dynapac is investing in the people, processes, and resources necessary to deliver industry-leading support to its customers and dealer partners.
“In today's market, equipment performance is only part of the equation. Dealers, rental organizations, and contractors need responsive partners that help maximize operational readiness and efficiency,” said Yann Monnet, President of Dynapac North America. “Keith's leadership will play an important role as we continue investing in our aftermarket capabilities and delivering the support, expertise, and value our partners depend on to serve their customers successfully.”
In his new role, Young will focus on enhancing parts availability, strengthening technical support programs, and expanding dealer engagement initiatives, while supporting the company's broader efforts to improve customer satisfaction and equipment performance across North America.
“Strong aftermarket support is essential to maximizing operational readiness and keeping projects moving,” said Keith Young. “I'm excited to work with our teams and partners to further strengthen Dynapac's service, support, and commitment to customer success.”
The leadership appointment comes as Dynapac North America continues to expand its dealer network, product offerings, and customer support infrastructure to meet growing demand across the road construction and infrastructure sectors.